Get in Touch With Us
Got a question about how crypto betting works in the US, spotted something that needs updating, or want to suggest a sportsbook we haven't looked at yet? This page covers how to reach us and what happens once you do.
The Best Way to Reach Us
Email is the most reliable channel for getting a real answer from a real person. Send your message to [email protected] and we'll aim to get back to you within two working days. If your enquiry is time-sensitive, say so in the subject line and we'll do our best to prioritize it.
A quick tip: telling us upfront whether you're asking about a specific bitcoin sportsbook, a payment issue, or something editorial helps us route your message to the right person straight away.
What People Usually Write to Us About
- Deposit and withdrawal questions — Readers often ask how crypto deposits and payouts actually work at the sportsbooks we cover, including typical processing times and network fees. We're happy to explain the general mechanics, though for account-specific issues you'll need to contact the sportsbook directly.
- Corrections — Bonus terms, cashback percentages, and editorial ratings change. If you notice something on the site that looks out of date, we want to know so we can check it and update it.
- Suggestions for coverage — If there's a crypto sportsbook, a specific coin, or a US state's betting rules you'd like us to look into, tell us. Reader input genuinely shapes what we cover next.
- Partnership and business enquiries — If you represent a sportsbook or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about betting behaviour — If you or someone you know is struggling with gambling, mention this in your message and we'll point you toward appropriate support resources rather than site-specific advice.
What We Can and Can't Help With
We're an independent review site, not a sportsbook. That means we can talk you through how bitcoin and crypto betting generally works — deposit flows, wallet setup, anonymity, which coins are typically supported — but we can't access your account, process a withdrawal, or resolve a dispute with a specific operator. For anything account-related, the sportsbook's own support team is the right first stop; most of the crypto sportsbooks we review offer live chat or email support directly on their platform.
If your question is about a particular offer, such as the cashback and welcome bonus terms shown on our rankings, we'll do our best to clarify what we know from our research, but the operator's own terms and conditions always take precedence.
What Happens After You Send a Message
Every email is read by a member of our editorial team — there's no auto-reply standing in for a genuine response. We aim to reply within two working days; during busier periods it can take a little longer, and we appreciate your patience if it does.
If your message points to an error in our coverage, we'll investigate and update the relevant page. If it's a suggestion, we'll factor it into how we plan future reviews and comparisons, including pages like our guide to trusted non-GamStop casinos in the UK for readers outside the US market.
Before You Write In
A few things are worth checking first, since they cover the questions we get most often:
- Deposit and withdrawal speed varies by coin and by operator — Bitcoin transactions can take longer to confirm than faster networks, so check the sportsbook's own FAQ for current estimates before assuming there's a fault.
- Privacy and anonymity levels differ between platforms — some ask for minimal identity information for crypto-only accounts, others require standard verification, particularly once withdrawals reach certain amounts.
- Availability by state can vary, since offshore crypto sportsbooks aren't licensed by US state regulators in the way domestic operators are — it's worth understanding the general legal landscape in your state before signing up.
If you've checked those and still have a question we haven't answered elsewhere on the site, that's exactly what this contact page is for.